Terms of service

Agreement to terms

These Terms of Service (the “Terms”) are between you and Area 15 Ventures LLC (“Franlever,” “we,” “us”) and govern your access to and use of app.franlever.com and the related Franlever services (the “Services”). By accessing or using the Services, you agree to these Terms and to our privacy policy. If you use the Services on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.

The service

Franlever connects to your business systems and delivers monitoring, insights, and recommended actions to franchise operators and their teams. We may add, change, or remove features over time. The Services are for business use, not for personal, household, or consumer purposes.

Eligibility and accounts

• You must be at least 18 years old and able to form a binding contract.
• You are responsible for the accuracy of the information you provide and for keeping your credentials secure.
• You are responsible for all activity under your account and for your team members' use within your workspace.
• Access within a workspace is scoped by role; you must not attempt to exceed your granted access.
• Notify us promptly of any unauthorized use of your account.

Connected third-party services

The Services let you connect third-party systems (for example point of sale, accounting, scheduling, reviews, or advertising). By connecting a system, you represent that you are authorized to do so and to share its data with Franlever. Your use of those systems is governed by their own terms, and we are not responsible for third-party services or their availability.

Text messaging program

If you opt in, Franlever sends operational text alerts and daily action summaries to your mobile number. Message frequency varies and is typically one to five messages per day. Message and data rates may apply.

Reply STOP at any time to unsubscribe, or HELP for help. For support, email support@franlever.com. Consent to receive messages is not a condition of any purchase. Carriers are not liable for delayed or undelivered messages. See our privacy policy for how we handle mobile data.

Acceptable use

You agree not to:

• Use the Services to break the law or infringe others' rights.
• Upload malicious code or attempt to disrupt, overload, or gain unauthorized access to the Services.
• Reverse engineer, resell, or copy the Services except as permitted by law.
• Use the Services to send unlawful, harassing, or unsolicited messages.
• Misrepresent your identity or your authority to act for an organization.

We may suspend or terminate accounts that violate these Terms.

Your data and content

You retain ownership of the data and content you or your workspace submit or connect (“Customer Data”). You grant Franlever a worldwide, non-exclusive license to host, process, and use Customer Data as needed to provide and improve the Services and as described in our privacy policy. You are responsible for having the rights and consents necessary to provide Customer Data to us.

Intellectual property

The Services, including all software, design, and content we provide (excluding Customer Data), are owned by Franlever and its licensors and are protected by intellectual-property laws. We grant you a limited, revocable, non-transferable right to use the Services in accordance with these Terms. All rights not expressly granted are reserved.

Fees

If your plan includes fees, you agree to pay them as described at purchase. Unless stated otherwise, fees are non-refundable, exclusive of taxes, and may change on renewal with notice. Failure to pay may result in suspension.

Disclaimers

The Services are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Recommendations and insights are informational; you remain responsible for your operational decisions. We do not warrant that the Services will be uninterrupted, error-free, or secure.

Limitation of liability

To the maximum extent permitted by law, Franlever and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill. Our total liability arising out of or relating to the Services will not exceed the greater of the amounts you paid us in the twelve months before the claim or one hundred U.S. dollars.

Indemnification

You will indemnify and hold harmless Franlever and its affiliates from claims, damages, and expenses (including reasonable legal fees) arising out of your Customer Data, your use of the Services, or your violation of these Terms or applicable law.

Term and termination

These Terms apply while you use the Services. You may stop using the Services at any time. We may suspend or terminate your access if you violate these Terms or to protect the Services. On termination, your right to use the Services ends; sections that by their nature should survive will survive.

Governing law and disputes

These Terms are governed by the laws of the State of Colorado, United States, without regard to its conflict-of-laws rules. Any dispute will be resolved in the state or federal courts located in Colorado, and you consent to their jurisdiction. Nothing here limits any rights you have under mandatory consumer-protection laws in your jurisdiction.

Changes to these terms

We may update these Terms from time to time. We will post the updated version here and revise the “Last updated” date, and we will provide additional notice if the changes are material. Continued use of the Services after changes take effect means you accept the updated Terms.

Contact

Questions about these Terms? Email support@franlever.com.